Step 1 · 15 minutes
The kickoff
One short call sets your voice and your guardrails: what to post, what never to post, and what needs a call first. That's the last homework you get.
Local businesses don't have a content problem — they have a Tuesday problem. The work is good, the customers are happy, and the accounts go silent for six weeks because posting isn't anybody's job. Second Shift is that job: we plan, produce, and post your content every week — on schedule, in your voice — while the work gets done on the second shift, so yours doesn't have to. Prefer to run the same toolkit yourself? Backstage licensing is the do-it-yourself route; Second Shift is the managed route when you want us at the controls — and every Second Shift plan includes the matching Backstage tier while your plan is active — Starter includes Solo, Growth includes Team, Partner includes Multi — so the toolkit is yours either way.
Step 1 · 15 minutes
One short call sets your voice and your guardrails: what to post, what never to post, and what needs a call first. That's the last homework you get.
Step 2 · Monthly
Every month you see the content plan before anything posts — what, where, and when, in words a busy owner reads once.
Step 3 · Weekly
We write, design, and produce your content. Every piece passes an internal quality gate, and nothing ships in your name that you haven't had the chance to see. Approve, tweak, pull, or pause anything — including a big pause button for the days your business needs quiet more than content.
Step 4 · Monthly
Growth and Partner plans include a one-page monthly report in plain language — what went out, what it did, what's next.
Flat monthly rates. No setup fee to get started, and the founding offer is a single one: $299/mo founding price for the first 5 Second Shift Starter customers, locked 12 months (standard $349). Every plan is a service level — reporting, support, and how much of the crew's week is yours — never a meter: every plan includes unlimited posts and unlimited platforms. The same customer toolkit powers the work, every Second Shift plan includes the matching Backstage tier while your plan is active (Starter includes Solo, Growth includes Team, Partner includes Multi), and a Backstage license on its own — tools only, no service — is there if you would rather operate it yourself.
Plan · Starter
For getting consistent — Founding — first 5 customers: the $299/mo founding price, locked 12 months. Standard rate $349/mo once the founding cohort fills.
Plan · Growth
The healthy middle — most room to grow.
Plan · Partner
Your full social department.
Add-ons · A shelf of things
Extra toolkit packs, and graphics packs — stream packs and channel identity packs — built from your brand kit. Add-ons add tools and art. Posts and platforms are already unlimited on every plan, so nothing on the shelf ever meters them. See the packs →
Studio one-offs · Priced per piece
Rather run it yourself? · $29 kit — or a Backstage license
Instant download after checkout — the complete 26-guide RMG how-to library (PDF), delivered in your portal Downloads. Start with the playbook we run — planning rhythm, post recipes, and the quality checklist. One payment, yours to keep. For hands-on access to the customer toolkit itself, license Backstage; Second Shift remains the managed route when you want the same work run for you.
Drafts → your review → approved-only publishing. Buying never means account access: access is granted by you, and revocable by you, at any time.
Everything made for you is yours — assets and exports included, on exit, for any reason.
Our production uses AI assistance under human direction and review, and we say so — see our AI Content Disclosure.
Cancel anytime.
Everything we made for you is yours.
The keep-everything guarantee: ending the service never costs you your assets. Everything produced for your business — assets and exports included — is yours to keep, on exit, for any reason, with no export or release fee. Ever.
Not sure which plan fits? The plan-fit quiz — three questions about your team, your brands, and whether you want the tools in your hands or the work off your desk — recommends the right plan at the published rates, and tells you when a Backstage license on its own is the better buy.
Our promise, in writing: we sell consistency and craft. We never promise reach, leads, or sales numbers — anyone who does is guessing with your money. Full terms live in the Client Services Agreement and on the Refunds & Cancellation page.
Answers come from our public pages only.